Tufts & MWMC Floating Hospital for Children at Tufts Medical Center and MetroWest Medical Center have formed a partnership that brings comprehensive pediatric specialty care to MetroWest families. Read the Full Story

Medical Videos One of our specialties here at MassMonopoly is medical device and medical procedure videos - helping to educate the local communities about cutting edge medical resources available right in their back yard. Read the Full Story

Ferrari Club of America We recently joined the Ferrari Club at one of their track day events. This was a fast fun-filled few days - great cars, great people! Despite the many different kinds of exotic cars, everyone had one thing in common - They love to drive fast! Read the Full Story

Comcast Tutorials Comcast, as a company, has a goal to give customers the ability to learn about products and services in a fun, engaging and interesting manner that encourages absorption of sometimes complex ideas and reduces the fear of the unknown. Read the Full Story

MASS C.O.P.

ConneC-TV in your town?

Comcast Tutorials

HWI Motorsports - View site

Comcast Tutorials

comcast

Comcast, as a company, has a goal to give customers the ability to learn about products and services in a fun, engaging and interesting manner that encourages absorption of sometimes complex ideas and reduces the fear of the unknown.

MassMonopoly did this through a series of on-line, interactive tutorials which increase loyalty and reduce churn. Comcast has engaged in several initiatives that have proven that education about services and products produce lower churn and higher customer satisfaction. Historically, these have been high impact and high cost tactics, such as the live tutorials via telemarketing. To date, the Tutorial program has been very successful, reducing churn among those contacted by 2/3. Offering tutorials on-line gives consumers the opportunity to refresh, or initiate other tutorial programs of interest. In order to meet customers’ needs, Comcast partnered with MassMonopoly to develop new interactive ways to engage the customers and allow customers to choose how they interact with Comcast.

Get In Touch

MassMonopoly Media Productions, Inc.
[a] Worcester, MA 01609, USA
[p] (888) 399-2902
[e] info@massmonopoly.com

One Stop Shop

WEB - VIDEO - INTERACTIVE - GRAPHICS - PRINT - Wouldn't it be nice to have your needs met with one phone call? To have all your media blend and share a similar look and theme throughout all channels? We sure think so.